{"id":2774,"date":"2005-09-12T14:28:59","date_gmt":"2005-09-12T12:28:59","guid":{"rendered":"https:\/\/chilli-mind.com\/?p=2774"},"modified":"2025-05-21T09:10:28","modified_gmt":"2025-05-21T07:10:28","slug":"service-oriented-design-of-mobile-processes","status":"publish","type":"post","link":"https:\/\/chilli-mind.com\/en\/service-oriented-design-of-mobile-processes\/","title":{"rendered":"Service-oriented design of mobile processes"},"content":{"rendered":"<div>Paper<\/div>\n<h1>Service-oriented design of mobile processes<\/h1>\n<div>\n<p>Innovative approaches for efficient and citizen-oriented administration through mobile technologies<\/p>\n<\/div>\n<div>\n<p>Reading time: approx. 49 seconds<\/p>\n<\/div>\n<h2>\n<h2 style=\"text-align: left;\">What drives the integration of new technologies into public services?<\/h2>\n<\/h2>\n<div>\n<p>The paper, presented at the GeNeMe 2005 workshop, examines the integration of mobile information and communication technologies into administrative processes. The focus is on the development of mobile administration, which is made possible by electronic government, improved networking and the increasing use of mobile devices.<\/p>\n<p>It is shown how mobile administrative staff can work more efficiently and in a more customer-oriented manner through the use of these technologies. The legal, economic and sociological aspects are taken into account in order to highlight the challenges and potentials of mobile administration.<\/p>\n<p>The article discusses the relevance of target groups that can benefit from mobile administrative services and emphasizes the need for an interdisciplinary approach when designing these systems. It concludes by emphasizing that the integration of mobile and electronic administrative processes will have a significant impact on future administrative reforms by enabling a more citizen-friendly, efficient and flexible public administration.<\/p>\n<\/div>\n<p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/07\/PDF_vorschau.jpg\" alt=\"\"><\/p>\n<div>Download<\/div>\n<div>\n<p><a href=\"https:\/\/nbn-resolving.org\/urn:nbn:de:bsz:14-qucosa-155321\" target=\"_blank\" rel=\"noopener\">https:\/\/nbn-resolving.org\/urn:nbn:de:bsz:14-qucosa-155321<\/a><\/p>\n<\/div>\n<p><a href=\"https:\/\/nbn-resolving.org\/urn:nbn:de:bsz:14-qucosa-155321\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/07\/circle_download.svg\" alt=\"\"><\/a><\/p>\n<div>Published in<\/div>\n<div>\n<p>Virtuelle Organisation und Neue Medien 2005, Workshop GeNeMe 2005 \u2013 Gemeinschaften in Neuen Medien<\/p>\n<\/div>\n<div>Year<\/div>\n<div>\n<p>2005<\/p>\n<\/div>\n<div>Authors<\/div>\n<div>\n<p><span data-metadata=\"&lt;!--(figmeta)eyJmaWxlS2V5IjoibW53Mml1SURkN0xFV1lhTWpQTlVzNSIsInBhc3RlSUQiOjY4ODMwODMyMCwiZGF0YVR5cGUiOiJzY2VuZSJ9Cg==(\/figmeta)--&gt;\" style=\"caret-color: #000000; color: #000000; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;\"><\/span>Angela Frankfurth, Oliver Gerstheimer, Michael Knopp<\/p>\n<\/div>\n<h2>Next publications<\/h2>\n<div>\n<\/div>\n<p><!--more--><br \/>\n<!-- {\"type\":\"layout\",\"children\":[{\"type\":\"section\",\"props\":{\"animation\":\"slide-left-medium\",\"animation_delay\":\"60\",\"header_transparent\":true,\"image_position\":\"center-center\",\"style\":\"secondary\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"default\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"Paper\",\"title_element\":\"div\",\"title_style\":\"h6\"},\"name\":\"Publikationskategorie\"},{\"type\":\"headline\",\"props\":{\"content\":\"Service-oriented design of mobile processes\",\"margin_remove_top\":true,\"title_element\":\"h1\",\"title_style\":\"heading-medium\"}},{\"type\":\"headline\",\"props\":{\"content\":\"\n\n<p>Innovative approaches for efficient and citizen-oriented administration through mobile technologies<\\\/p>\",\"margin_remove_top\":true,\"title_element\":\"div\",\"title_style\":\"text-lead\"},\"name\":\"Subheadline\"},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>Reading time: approx. 49 seconds<\\\/p>\",\"margin\":\"medium\",\"text_style\":\"small\"},\"name\":\"Lesezeit\"},{\"type\":\"button\",\"props\":{\"grid_column_gap\":\"small\",\"grid_row_gap\":\"small\",\"margin\":\"default\"},\"children\":[{\"type\":\"button_item\",\"props\":{\"button_style\":\"default\",\"dialog_layout\":\"modal\",\"dialog_offcanvas_flip\":true,\"icon_align\":\"left\"},\"source\":{\"query\":{\"name\":\"posts.singlePost\",\"field\":{\"name\":\"categories\",\"directives\":[{\"name\":\"slice\",\"arguments\":{\"offset\":0}}]}},\"props\":{\"content\":{\"filters\":{\"search\":\"\"},\"name\":\"name\"},\"link\":{\"filters\":{\"search\":\"\"},\"name\":\"link\"}}}}],\"name\":\"Kategorien (Tags)\"}]}]}],\"name\":\"Hero \\\/\\\/ Publikation\"},{\"type\":\"section\",\"props\":{\"animation\":\"fade\",\"animation_delay\":\"60\",\"css\":\"@media (max-width: 785px) {\\n    .el-section {\\n        padding-left: 20px;\\n        padding-right: 30px;\\n    }\\n}\\n\\n@media (max-width: 640px) {\\n    .el-section {\\n        padding-left: 5px;\\n        padding-right: 20px;\\n    }\\n}\",\"image_position\":\"center-center\",\"padding\":\"small\",\"padding_remove_horizontal\":false,\"padding_remove_top\":false,\"style\":\"secondary\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"default\"},\"children\":[{\"type\":\"row\",\"props\":{\"css\":\".el-row {\\n    position: relative;\\n    padding: 15px 0;\\n}\\n\\n.el-row::after {\\n    bottom: 0; \\\/* Untere Linie *\\\/\\n}\\n\\n@media (max-width: 1200px) {\\n    .el-row {\\n        padding-left: 10px; \\\/* Zus\\u00e4tzlicher linker Abstand *\\\/\\n    }\\n\\n    .el-row::before,\\n    .el-row::after {\\n        left: 40px; \\\/* Abstand von links ohne zus\\u00e4tzliches Padding *\\\/\\n    }\\n}\",\"layout\":\"1-2,1-2\",\"row_gap\":\"small\"},\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"1-2\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"\n\n<h2 style=\\\"text-align: left;\\\">What drives the integration of new technologies into public services?<\\\/h2>\",\"margin\":\"small\",\"title_element\":\"h2\",\"title_style\":\"h3\"},\"name\":\"Zitat \\\/ Frage \\\/ Buzzwords\"}]},{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"vertical_align\":\"middle\",\"width_medium\":\"1-2\"},\"children\":[{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p>The paper, presented at the GeNeMe 2005 workshop, examines the integration of mobile information and communication technologies into administrative processes. The focus is on the development of mobile administration, which is made possible by electronic government, improved networking and the increasing use of mobile devices.<\\\/p>\\n\n\n<p>It is shown how mobile administrative staff can work more efficiently and in a more customer-oriented manner through the use of these technologies. The legal, economic and sociological aspects are taken into account in order to highlight the challenges and potentials of mobile administration.<\\\/p>\\n\n\n<p>The article discusses the relevance of target groups that can benefit from mobile administrative services and emphasizes the need for an interdisciplinary approach when designing these systems. 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The paper, presented at the GeNeMe 2005 workshop, examines the integration of mobile information and communication technologies into administrative processes. The focus is on [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":8420,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[269,283,287],"tags":[342],"class_list":["post-2774","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-service-design","category-corporate-usability","category-mobile-application-design","tag-p-s-10"],"acf":[],"_links":{"self":[{"href":"https:\/\/chilli-mind.com\/en\/wp-json\/wp\/v2\/posts\/2774","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chilli-mind.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/chilli-mind.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/chilli-mind.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/chilli-mind.com\/en\/wp-json\/wp\/v2\/comments?post=2774"}],"version-history":[{"count":31,"href":"https:\/\/chilli-mind.com\/en\/wp-json\/wp\/v2\/posts\/2774\/revisions"}],"predecessor-version":[{"id":12176,"href":"https:\/\/chilli-mind.com\/en\/wp-json\/wp\/v2\/posts\/2774\/revisions\/12176"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/chilli-mind.com\/en\/wp-json\/wp\/v2\/media\/8420"}],"wp:attachment":[{"href":"https:\/\/chilli-mind.com\/en\/wp-json\/wp\/v2\/media?parent=2774"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/chilli-mind.com\/en\/wp-json\/wp\/v2\/categories?post=2774"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/chilli-mind.com\/en\/wp-json\/wp\/v2\/tags?post=2774"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}