Telemedicine: UX design for a diabetes system

User experience design and standardized usability in telemedicine are relevant to success. It requires a comprehensive approach in order to improve the user-friendliness, effectiveness and efficiency of medical devices. The focus of the UX design article is the presentation of the necessity of a standardized process approach for the holistic design of all communication and interaction channels. Above all, the design of a medical product system according to the “end-to-end” principle creates optimal user-friendliness with a fast adaptation rate.