The Sushi-Strategy
Using UX and design thinking methods to achieve innovations in eLearning for the care service
Reading time: approx. 1′ 37″

How can eLearning be designed in such a way that it is both efficient and motivating?
How can we turn a necessity into a pleasure?
How can the systemically relevant field of nursing benefit from these questions?
With the ‘sushi strategy’, learning content can be communicated effectively by utilising innovative approaches and methods from the field of cognitive ergonomics.
Methodology
One of the central methods is the design of packaged and portioned learning units that contain a fixed number of facts. These units are structured in such a way that they enable learners to absorb the information quickly and efficiently. A recurring framework and a familiar structure help users to find their way around easily and standardise the learning process.
Another approach is the integration of gamification elements and interactive questions to activate users and increase their engagement. This is supported by careful planning and a multi-stage quality assurance process to ensure that the content is both accurate and relevant.
Blended learning is emphasised as a further promising approach in which theoretical content is taught online and deepened through face-to-face events. This enables flexible and comprehensive further training that adapts to the hectic working day in the care sector.
Strategy
The strategy emphasises the importance of a strong brand identity and a clear media design guideline to ensure the quality and consistency of learning content. Through digital innovation design, user-friendly and effective learning solutions can be developed to meet the needs of carers.
Conclusion
The ‘sushi strategy’ shows how eLearning in the care sector can be optimised using established methods from knowledge management and cognitive ergonomics in order to increase both the quality of learning and user acceptance and thus become more patient-friendly.

Mensch und Computer 2015 – Usability Professionals
2015
Oliver Gerstheimer, Sara Henß, Cord Krüger