Best Practice: Total User Experience Design

The Drug Library Manager enables the centralised creation and management of medication lists and therapy profiles. The Upload Manager facilitates the transfer of databases to the pumps. OneView offers central monitoring of infusion systems and quick orientation using traffic light colour codes. DoseTrac supports data analysis and quality management with customisable reports.

Information architecture and UI design based on a user-centred approach are crucial for the development of a successful product. The early involvement of important stakeholders and transparent communication between software and hardware developers, marketing and users create a valid development framework. Effective visualisation is a key factor for a shared understanding of the project. The UX design approach is also applied to all product-related elements to ensure successful product perception.

The application of the UX approach at every stage of the development process can be seen as a key factor for successful product design. User experience includes the consistent alignment of all activities to the respective target group and their context of use, which is just as important for the integration of the actual end users as it is for internal product marketing strategies. The article shows that the user experience approach goes far beyond the actual usability of the software and includes all elements surrounding the product in order to lay the foundation for successful product perception.