Time = Money
Efficient UX through feedback mechanisms
Reading time: approx. 1′ 30″

How can time-efficient UX requirements be successfully applied to the planning and management of solar systems?
Which specific design patterns and usability parameters lead to a drastic reduction in configuration times while maintaining the same range of functions?
Initial situation
Planning solar energy systems is traditionally a complex and time-consuming process. The complete set-up of existing tools is often time-intensive and vulnerable to errors. ‘Sunny Design Web’ optimises this process through an improved information architecture and new interaction patterns that have been specially developed for touch computing.
Challenges
The main challenge was to transform the information architecture from a PC-based application to a cross-platform, web-based solution. The focus was on halving configuration times without reducing the number of setting options. This was achieved by applying systematic design thinking methods and iterative evaluation processes.
Methodes
Various methods were used to ensure successful implementation of the findings from the planning and testing phase. A systematic analysis of user requirements and use cases formed the basis for this. In addition, specific personas were developed to address the different needs of the user groups. The development of flexible touch computing interfaces and a responsive design structure for the international user market also stood at the center of the project.
Results
The continuous improvement of usability was ensured through regular user experience evaluations and expert workshops. These methodical approaches made it possible to create a user-centred application that is optimised for installers as well as for private end customers and power users. The implementation of innovative feedback mechanisms and the consideration of international user requirements contribute significantly to the success of ‘Sunny Design Web’ and make it a pioneer in solar system planning.
Tagungsband Usability Professionals 2013
2013
Oliver Gerstheimer, Dr. Thomas Straub